As professionals, as subject matter experts, we think we are in the business of knowing.  This is one of the greatest traps we can fall into, and it blinds us to arguably an equally if not more important idea - what we don't know.  And actually, we aren't at all in the business of knowing. 

How often do you say, 'I don't know', or some variation of that?

Questions need immediate, complete, and correct answers right? We've been trained from school and TV shows that are successful, right? Win a prize, get a good score, impress the teacher, get a good grade and some money from your Grandma……but life isn't like that. 

I talk a lot about learning because it's the key to performance improvement for all of us.  Today, the previous guest Ron Gantt and I compare and contrast how each of us has been putting social and experiential learning into practice for hoards of people like you amidst the Coronavirus disruption. 

Through this, we created something called the Dialogue Manifesto, which I talk a little about in the conversation today, but you can read it for yourself over at safetyontap.com/manifesto.  I encourage you to consider our invitation to start some dialogue of your own using this as a guide.